Privacy Policy
At TripMapping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit a travel enquiry, or use our travel-related services.
By accessing or using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.
1. Information We Collect
We may collect the following types of information depending on how you interact with our website and services.
1.1 Personal Information
When you contact us, submit an enquiry, or request a travel quotation, we may collect:
Full name
Mobile number
Email address
City or location
Preferred travel destination
Travel dates and duration
Number of travellers
Budget and travel preferences
Special requests relating to your trip
1.2 Booking and Travel Information
When you proceed with a booking, we may collect additional information necessary to arrange your travel services, such as traveller details, accommodation preferences, identification or passport details where required, and booking records.
We aim to collect only the information reasonably necessary for the relevant purpose.
1.3 Payment Information
When you make a payment, transaction-related information may be processed to verify and manage your booking.
Payments may be handled by third-party payment gateways, banks, or payment service providers. We do not intend to store complete payment card details or banking passwords on our website.
1.4 Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device and operating system information
Pages visited and time spent on the website
Referring website or traffic source
Cookies and similar technologies, where used
This information may be used to maintain website security, understand visitor activity, and improve our services.
2. How We Use Your Information
TripMapping may use your personal information for the following purposes:
To respond to travel enquiries and quotation requests.
To recommend suitable domestic and international holiday packages.
To prepare travel itineraries and proposals.
To process and manage bookings.
To coordinate with hotels, airlines, transport providers, and other travel service partners.
To send booking confirmations, payment updates, and important service notifications.
To provide customer support and resolve complaints.
To improve our website, services, and customer experience.
To prevent fraud and maintain website security.
To comply with applicable legal and regulatory obligations.
To send promotional communications and travel offers where permitted by law and, where required, with your consent.
3. Sharing of Personal Information
TripMapping does not sell your personal information to third parties.
We may share relevant information with the following parties when reasonably necessary for the purposes described in this policy.
3.1 Travel Service Providers
We may share relevant traveller and booking information with hotels, airlines, transport operators, tour operators, activity providers, and other suppliers to fulfil your travel arrangements.
3.2 Payment Service Providers
Transaction-related information may be shared with payment gateways, banks, and payment processors to facilitate and verify payments.
3.3 Technology and Business Service Providers
We may use website hosting providers, email services, customer support systems, analytics providers, and other technology partners to operate and maintain our services.
3.4 Legal and Regulatory Authorities
We may disclose information when required by applicable law, a valid legal process, or a lawful request from an authorised authority.
We take reasonable steps to ensure that third parties handling personal information are subject to appropriate safeguards, as required by applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality.
Remember user preferences.
Understand visitor behaviour.
Analyse website traffic.
Support advertising and marketing activities, where applicable.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure hosting, restricted access to customer information, and appropriate security practices.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate action in accordance with applicable legal requirements.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including:
Managing travel enquiries and bookings.
Providing customer support.
Maintaining business and financial records.
Resolving disputes.
Meeting legal and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law and legitimate record-retention requirements.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Raise concerns or submit a complaint regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law.
8. Third-Party Websites and Services
Our website may contain links to external websites or services operated by third parties.
TripMapping does not control and is not responsible for the content, privacy practices, security, or availability of external websites.
When visiting an external website or using a third-party service, we encourage you to review its privacy policy and applicable terms.
9. Children's Privacy
Our website and services are intended for individuals planning or arranging travel. Children should not independently submit personal information without appropriate authorisation.
Where travel arrangements involve children, the relevant information should be provided by a parent, legal guardian, or another person authorised to make the booking, in accordance with applicable law.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps as required by applicable law.
10. International Transfers of Information
Some travel arrangements may require sharing relevant information with service providers located outside India, including hotels, airlines, and tour operators in international destinations.
Where personal information is transferred across borders, TripMapping will take reasonable steps to ensure that the transfer complies with applicable data protection requirements.
11. Marketing Communications
We may contact you about holiday packages, travel offers, destination recommendations, and other relevant services where permitted by law.
You may opt out of promotional emails by following the unsubscribe instructions provided in the message or by contacting us directly.
Opting out of marketing communications will not prevent us from sending essential messages relating to an existing booking, payment, or service request.
12. Changes to This Privacy Policy
TripMapping may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.
Any revised version will be published on this page with an updated effective date. We encourage visitors to review this page periodically.
13. Applicable Law
This Privacy Policy will be interpreted in accordance with the applicable laws of India, including relevant data protection and privacy legislation, as applicable.
Nothing in this policy is intended to limit any rights available to individuals under applicable law.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
Business Name: TripMapping
Website: https://www.tripmapping.in/
Email: himanshu.singh@tripmapping.in
Phone: +91 95601 43404
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
Thank you for trusting TripMapping with your travel plans and personal information.
TripMapping — Your Next Journey Awaits.