Refund Policy
At TripMapping, we strive to provide a smooth and reliable travel planning experience. This Refund & Cancellation Policy explains the terms applicable to cancellations, booking modifications, and refund requests for travel services booked through us.
By confirming a booking with TripMapping, you agree to the applicable cancellation and refund terms communicated to you at the time of booking.
1. Booking Confirmation
All travel bookings are subject to availability and confirmation by TripMapping or the relevant service provider.
A booking will be considered confirmed once the required payment has been received and confirmation has been communicated.
Customers are advised to review the itinerary, travel dates, inclusions, exclusions, payment schedule, and cancellation terms before confirming their booking.
2. Cancellation by the Customer
Customers who wish to cancel a confirmed booking must contact TripMapping through the official contact details provided below.
Cancellation requests should be submitted in writing by email or another communication channel approved by TripMapping.
The date on which the cancellation request is received will generally be considered the cancellation request date, subject to the applicable supplier policy.
Cancellation charges may apply depending on the travel package, destination, hotel, airline, transportation provider, activity provider, and time remaining before departure.
Advance payments, deposits, or other amounts may be non-refundable where this condition was disclosed and agreed upon before booking and is permitted by applicable law.
Any eligible refund will be calculated after applying the relevant cancellation charges and other disclosed, applicable deductions.
The cancellation charges applicable to your specific booking will be communicated at the time of quotation or confirmation.
3. Cancellation Charges
Cancellation charges may vary according to the service booked and the applicable supplier's terms.
For example:
Hotels: Charges may depend on the hotel's cancellation deadline, room category, and rate conditions.
Flights: Refunds and cancellation fees are subject to the airline's fare rules and applicable regulations.
Holiday Packages: Charges may depend on hotel reservations, transport arrangements, sightseeing activities, permits, and other services included in the package.
Special Offers: Promotional, discounted, or non-refundable bookings may have specific cancellation conditions disclosed at the time of purchase.
There is no single cancellation percentage applicable to every booking. Customers should refer to the cancellation terms shared for their specific reservation.
4. Refund Eligibility
A refund may be available when:
A confirmed booking is cancelled and the applicable terms permit a refund.
A service provider approves a refund for a cancelled service.
TripMapping is unable to provide a confirmed service for which a refund is due under the applicable booking terms.
An eligible payment has been made in excess of the amount payable.
A refund is otherwise required under applicable law.
Refunds will be subject to verification of the booking, payment, cancellation terms, and any applicable supplier charges.
5. Non-Refundable Bookings
Certain travel services may be non-refundable or may carry substantial cancellation charges, including:
Non-refundable hotel reservations.
Discounted airline tickets subject to restrictive fare rules.
Special promotional packages.
Tickets, activities, permits, or reservations that cannot be cancelled or refunded by the provider.
Services for which the supplier has already incurred non-recoverable costs, where such deductions are permitted by law and the applicable terms.
Any non-refundable condition will be communicated to the customer before the booking is confirmed, wherever applicable.
6. Refund Processing Time
Once a refund has been approved, TripMapping will initiate or coordinate the refund through the applicable payment channel.
Refunds will generally be processed to the original payment method wherever feasible.
The time taken for the refund to reflect in the customer's account may depend on the bank, payment gateway, airline, hotel, or other service provider.
Customers may be asked to provide transaction details or reasonable verification information to process the request.
If a third-party supplier must approve or release the refund, processing may take longer than expected.
The applicable refund timeline will be communicated to the customer based on the nature of the booking and payment method.
7. Cancellation or Changes by TripMapping
If TripMapping is unable to provide a confirmed service, we will inform the customer and, where appropriate, offer an alternative arrangement or process an eligible refund in accordance with the booking terms and applicable law.
Any alternative arrangement will be subject to availability and customer agreement where required.
8. Cancellation by Hotels, Airlines, or Other Service Providers
Travel services may occasionally be cancelled or changed by airlines, hotels, transport operators, tour operators, or other independent suppliers.
In such cases:
TripMapping will make reasonable efforts to assist the customer.
Alternative arrangements may be offered, subject to availability.
Refund eligibility and amounts may depend on the relevant supplier's rules and applicable law.
Where TripMapping receives a refund on behalf of the customer, the eligible amount will be processed in accordance with the applicable booking terms and legal requirements.
TripMapping will not withhold a refund that is legally due to the customer.
9. Changes to Bookings
Requests to change travel dates, destinations, hotel arrangements, passenger details, or other booking information are subject to availability and supplier approval.
Additional charges may apply, including fare differences, amendment fees, supplier penalties, or administrative charges where applicable and disclosed.
Customers should contact TripMapping as early as possible to request a change.
10. No-Show Policy
If a customer fails to arrive for a confirmed booking, misses a scheduled departure, or does not use a booked service without providing timely notice, the booking may be treated as a no-show under the applicable supplier terms.
No-show bookings may be non-refundable or subject to additional charges, depending on the relevant service provider's policy and applicable law.
Customers should contact TripMapping immediately if they anticipate being unable to use a confirmed booking.
11. Delays and Circumstances Beyond Our Control
Travel arrangements may be affected by weather conditions, natural disasters, strikes, government restrictions, public emergencies, or other unforeseen circumstances.
In such cases, TripMapping will make reasonable efforts to assist customers with available alternatives or refund enquiries.
Refunds and cancellations will be handled according to the applicable supplier terms, booking conditions, and legal requirements.
12. How to Request a Cancellation or Refund
To request a cancellation, booking modification, or refund, please contact us using the details below.
Please include the following information in your request:
Customer name
Booking or reference number, if available
Date of booking
Travel destination and dates
Payment transaction details, if relevant
Reason for cancellation or refund request
Our team will review the request and communicate the applicable terms and next steps.
13. Policy Amendments
TripMapping reserves the right to update this Refund & Cancellation Policy when necessary.
Any updated policy will be published on this page with a revised effective date. The terms applicable to an existing booking will be determined by the booking conditions communicated and agreed upon at the time of confirmation, subject to applicable law.
14. Contact Us
For cancellation requests, refund enquiries, or assistance with a booking, please contact:
Business Name: TripMapping
Website: https://www.tripmapping.in/
Email: himanshu.singh@tripmapping.in
Phone: +91 95601 43404
We will make reasonable efforts to respond to your request and assist you in accordance with the applicable booking terms and laws.
Thank you for choosing TripMapping.
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